How can we help?

Help us resolve your issue

Please include:

• a short description of what happened and what you expected;
• the steps that reproduce the issue;
• your iPhone model, iOS version, and Speak·Meet·Travel app version;
• a screenshot or screen recording, if it does not expose private information.

Never send your password, verification codes, full payment-card details, or another person's sensitive information.

Common topics

Account and sign-in

Tell us which sign-in method you use and quote any error message you see. Do not send passwords or one-time verification codes.

Subscriptions and purchases

You can restore an eligible App Store purchase from the subscription screen in the App. Apple manages billing, cancellations, and refund decisions for App Store purchases. If you contact us, include the product name and purchase date, but never send full payment details.

Safety, reports, and appeals

Use the in-app block and report controls when another user behaves abusively or violates our Terms. For an existing report, moderation decision, or appeal, email support with the subject “Safety review” and include only the context needed to identify the case. If someone is in immediate danger, contact the appropriate local emergency service.

Privacy and account deletion

Delete a signed-in account in the App under Settings → Account → Delete account. For privacy questions or data-subject requests, follow the contact instructions in our Privacy Policy.

Travel bookings

Speak·Meet·Travel helps you search for travel offers, but the external provider shown during checkout manages the booking and payment. Contact that provider directly for a booking change, cancellation, or refund.

Service information

Speak·Meet·Travel is operated by APQART NORBERT CZARNEK, ul. Morelowa 4A/5, 30-222 Kraków, Poland. See our Terms of Service and Privacy Policy for legal and privacy details.